Shipping policy

● The delivery timeline for all domestic orders shall be 3-6 weeks, and for International orders 4-8 weeks.
● Heavy bridal and customized products timeline will be informed directly.
● Kindly note that Saturday, Sunday and other public holidays are not considered as working days.
● We use registered courier partners for the delivery of our products.
● There might be minor color variations because of differences in display output, camera lighting and
screen resolution.
● Any loose threads are due to human error, as all our products are ‘handcrafted’ and hence are not
considered as a manufacturing defect.
● All our products are handcrafted. Each piece is one of a kind, no two pieces are the same. Which also means your purchase may slightly differ from the image you see on the website.
● For expedited delivery, please email us on customercare@albeliluxe.com, we shall try to accommodate your request.
● We do not have a Cash on Delivery (COD) option.
● Some countries levy import taxes, customs fee or other duties when goods are imported in. These
charges will typically be due once the shipped goods arrive at the country of destination. The customer is responsible with ensuring to comply with laws and regulations of the country of destination. We do not have any responsibility on the additional charges that may apply.

PAYMENTS
● For shipping to India, we accept all major debit & credit cards (including MasterCard, Visa & American Express) and also provide Net Banking options across major banks, UPI & Wallets.
● Cash on Delivery (COD) facility is not available at the moment.
● For all international transactions, we accept major Credit Cards (including MasterCard, Visa & American Express).

SHIPPING CHARGES .
● The shipping cost is calculated at the time of Check Out only, this is a system generated amount
based on your Area Zip Code and weight.
● for Express Shipping, the cost for the same will be communicated to you at that time.
Your order cant wait to get to you😊

SHIPPING OF PRODUCTS
● All our products will be shipped from our store or workshop in Pune.
● The products shall only be shipped to the address mentioned in the checkout page.
● At the time of delivery, if the package looks damaged or tampered with, kindly do not accept the
package.
● Shipping confirmation email shall be sent to you, once your product has been dispatched from the store.
● Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster. Do note, orders shipped and returned due to Non-Availability on Delivery are not eligible for any refunds/ repeat fulfilment or credit notes in lieu of the returned original order.

RETURNS
● We do not issue any refunds or Store credits.
● As all our products are made to order and handcrafted, we do not accept any returns or exchanges.
● Kindly check the size guide before placing an order, as we have a strict NO EXCHANGE policy.
● Returns shall only be accepted in case of genuine product damage i.e., during delivery or any
manufacturing defect. Please photograph this as soon as you open the package and write to us
at customercare@albeliluxe.com 24 hours of delivery. The team shall get back to you with a solution.